Terms & Conditions
Definitions
For the purposes of these Terms, the following definitions apply:
- Operator means the business entity that owns and/or operates the Site under the brand "Spinit Casino" via the domain spinit-aussie.com. Historical references to Genesis Global Limited (Malta, reg. no. C65325) are for background only and do not indicate an active operating licence or ongoing services.
- Site means the website located at https://spinit-aussie.com, any sub-domains, and any related mobile or digital interfaces operated under the brand "Spinit Casino".
- User or you means any natural person who accesses, browses, registers an account with, or otherwise uses the Site, whether or not that person places any bets or participates in any gambling activity.
- Player means a User who has successfully registered an account on the Site and participates in any gambling, betting or gaming activities offered through the Site.
- Account means the personal, non-transferable account created by a User on the Site to access services, hold funds (where applicable), receive bonuses, and track activity.
- Bet or Wager means any stake of real money or virtual credits placed by a Player on an outcome or event within a game, slot, table game, live casino, or any other gambling product offered through the Site.
- Bonus means any promotional value, including but not limited to bonus money, free spins, cashback, tournament entries or other promotional credits, which is credited to a Player's Account under specific conditions and which may be subject to wagering or other requirements before withdrawal.
- Wagering Requirements means the total amount a Player must stake using deposited funds and/or Bonus funds before Bonus funds, winnings derived from Bonuses, or certain deposits become eligible for withdrawal.
- Services means collectively all gambling, betting, gaming, promotional and support services made available on or through the Site.
- KYC (Know Your Customer) means the identity verification process which may require the submission of personal documents and information in order to comply with anti-money laundering, counter-terrorism financing and age-verification obligations.
- Australian Law means all applicable laws, regulations and regulatory instruments in force in Australia from time to time, including the Interactive Gambling Act 2001 (Cth) ("IGA"), State and Territory gambling legislation, and any related consumer protection laws.
- Prohibited Jurisdiction means any jurisdiction in which the offering or use of the Services would be unlawful or contrary to regulatory requirements, including but not limited to Australia where the provision of certain interactive gambling services to persons physically present in Australia is restricted under the IGA.
Account Registration
The following conditions apply to creating and using an Account on spinit-aussie.com as part of Spinit Casino:
Eligibility and Age Verification
- Minimum age: You must be at least 18 years old to register an Account and use any gambling Services on the Site. By registering, you warrant that you are 18 years or older and that you have full legal capacity to enter into binding agreements.
- Location restrictions: You are solely responsible for ensuring that your use of the Site is lawful in your jurisdiction. If you are physically present in Australia or any other Prohibited Jurisdiction, you must not create an Account or use the Services where doing so would breach local law (including the Australian IGA).
- Single Account rule: You may only open and maintain one Account on the Site. Duplicate Accounts may be closed, and associated Bonuses or winnings may be voided.
Registration Process
- Account creation: To register, you must provide accurate and complete information including, at a minimum, your full name, date of birth, residential address, email address and a chosen password.
- Email verification: We may require you to verify your email address by clicking a confirmation link sent to the email entered during registration. Until verification is completed, access to certain Services may be restricted.
- KYC and documentation: At any time, including before processing deposits or withdrawals, we may request documentation such as a government-issued photo ID, proof of address (e.g., utility bill or bank statement), and payment method verification. Failure to supply requested documents to our satisfaction may result in suspension or closure of your Account and potential forfeiture of Bonuses.
- Accuracy of data: You must ensure that all information provided during registration and throughout the life of your Account is truthful, accurate and up to date. Providing false or misleading information may result in Account termination and reporting to relevant authorities.
User Obligations and Security
- Confidentiality of credentials: You are responsible for maintaining the confidentiality of your username, password and any other security credentials. Any activity carried out under your Account will be deemed to have been undertaken by you.
- Unauthorised access: You must notify us immediately at [email protected] if you suspect that your Account has been compromised or accessed without your authorisation. We may temporarily suspend the Account while an investigation is conducted.
- Use for lawful purposes only: You must not use your Account or the Site for any unlawful purpose, including money laundering, fraud, or the funding of terrorism. We may conduct checks and report suspicious activity to relevant authorities.
- Self-exclusion and responsible gambling: Where available and lawful, you may request temporary or permanent self-exclusion from the Site. In jurisdictions where our Services are not legally offered (including Australia), we may instead block access without maintaining an active gambling account structure.
Betting & Gameplay Rules
The following rules govern how bets and wagers are placed and managed on the Site under the Spinit Casino brand:
Placing Bets
- Account balance and currency: Bets may only be placed using funds or credits available in your Account balance, in the currency(s) displayed on the Site. You must confirm that you understand the value and currency of any bet before placing it.
- Minimum and maximum bets: Each game or product may specify minimum and maximum bet limits. It is your responsibility to review and understand these limits before wagering. Attempts to place bets outside permitted ranges may be rejected by the system.
- Bet confirmation: A bet is deemed accepted only once it has been processed and recorded by our servers. The on-screen "bet accepted" or similar confirmation constitutes evidence of acceptance. If a technical error prevents confirmation, the bet may be void and funds returned to your balance.
- Time of bet: Bets must be placed prior to the relevant game round or event becoming unavailable for wagering. Any late or invalid bets will not be accepted.
Cancellation and Modification of Bets
- Player-requested changes: Once a bet has been accepted by our system, you will generally not be able to cancel, modify or withdraw that bet. Any exception (e.g., for specific products) will be clearly stated in the game rules.
- Operator voiding of bets: We may void or cancel a bet, in whole or in part, where:
- an obvious error or misprint has occurred in odds, game configuration, or payout tables;
- a technical malfunction affects the outcome or display of a game;
- fraud, collusion, cheating or other prohibited behaviour is suspected; or
- the bet was placed in breach of these Terms or applicable law.
Gameplay Conduct and Live Casino/Chat Rules
- Respectful behaviour: In any live casino environment, chat function, or interaction with staff and other Players, you must conduct yourself respectfully. Insults, threats, harassment, discriminatory language or other abusive behaviour are strictly prohibited.
- Prohibition of fraud and collusion: You must not engage in cheating, use automated software (bots), exploit software bugs, collude with other Players, or engage in any other conduct intended to secure an unfair advantage. We may investigate suspicious patterns of play and take appropriate action, including Account suspension and forfeiture of winnings.
- Game rules: Each game provided on the Site is governed by its own rules, paytables and return-to-player (RTP) information, which you must review before playing. By participating, you accept those specific rules as part of these Terms.
- Technical interruptions: If your connection is lost during a game, the game's specific rules regarding interrupted play will apply. Typically, completed rounds will stand, and uncompleted rounds will resolve according to the game rules or be voided with stakes returned. See the Liability section for further limitations related to technical failures.
Bonus Terms
From time to time, Spinit Casino, via spinit-aussie.com, may offer Bonuses or promotions. All such offers are subject to this section in addition to any specific promotional terms displayed at the time of the offer.
Bonus Activation and Eligibility
- Offer-specific conditions: Each Bonus will specify eligibility criteria (e.g., new Player only, minimum deposit, specific jurisdiction restrictions). You are responsible for reading and understanding these conditions before opting in.
- Activation steps: Bonuses may require:
- entry of a bonus code at registration or deposit;
- opt-in via a promotion page; or
- a qualifying deposit or bet amount.
- Account and identity: Bonuses are limited to one per person, household, IP address, payment method or device, unless expressly stated otherwise. We may use historical data and KYC checks to enforce this rule.
Wagering Requirements and Timeframes
- Wagering obligations: Unless stated otherwise, Bonus funds and any winnings derived from Bonus funds are subject to wagering requirements. For example, a Bonus may require that the sum of deposit plus Bonus be wagered a stated number of times before any associated winnings can be withdrawn.
- Contribution of different games: Different games or categories may contribute differently towards wagering requirements (e.g., slots 100%; table games 10%; certain games 0%). A list of contribution rates will be made available in the promotion's conditions.
- Time limits: Bonuses typically must be used and wagering requirements met within a specified period (for example, 7, 14 or 30 days) from the time of credit. After expiry, remaining Bonus funds and any winnings derived from such funds may be forfeited.
- Maximum bet with Bonus funds: We may impose a maximum bet per round or per spin while a Bonus is active. Exceeding this limit can lead to confiscation of the Bonus and related winnings.
Prohibited Games and Actions
- Excluded games: Certain games or game types may be excluded from Bonus play entirely or may not count towards wagering requirements. These exclusions will be listed in Bonus-specific terms.
- Prohibited strategies: The following may be deemed abuse of a Bonus:
- placing large bets to build a balance, then switching to very low bets to clear wagering;
- using equal, zero or low-risk bets (e.g., on roulette) predominantly to meet wagering;
- colluding with other Players to transfer Bonus value; or
- opening multiple Accounts to redeem the same offer repeatedly.
Combining Promotions and General Bonus Rules
- No stacking unless authorised: Only one active Bonus or promotion may apply to your Account at any given time, unless explicitly allowed. If Bonuses overlap, we may cancel one or more Bonuses and associated winnings.
- Real-money vs. Bonus funds: Unless otherwise stated, real-money funds are staked before Bonus funds. Winnings from real-money bets are not subject to wagering requirements unless tied to a Bonus.
- Right to amend or withdraw: We reserve the right to amend, suspend or withdraw any Bonus or promotion at our discretion, provided such changes do not adversely affect rights already accrued by Players who have fulfilled all conditions.
Payments & Withdrawals
This section governs deposits, withdrawals and related financial transactions associated with your Account at Spinit Casino on spinit-aussie.com.
Deposit Methods and Conditions
- Payment methods: Subject to availability and lawful use in your jurisdiction, we may support deposits via debit/credit cards, e-wallets, bank transfer and, where permitted, certain cryptocurrencies. The range of methods may vary over time and by region.
- Ownership of payment instruments: You may only use payment methods registered in your own name. Use of third-party cards, accounts or wallets is not permitted and may lead to transaction reversal, Account suspension and further investigation.
- Deposit limits and fees: Minimum and maximum deposit limits will be indicated on the Site or during the deposit process. We may charge reasonable processing fees or pass on fees imposed by payment providers, and these will be disclosed before you confirm a deposit.
- Currency conversion: If you deposit in a currency different from your Account currency, conversion will occur at the applicable rate used by our payment processor, and you may incur conversion charges.
Withdrawals
- Verification requirements: Before processing any withdrawal, we may require completion of KYC checks, including identity, address and payment method verification. Failure to satisfactorily complete these checks may delay or prevent withdrawals.
- Withdrawal methods: Where possible, withdrawals will be made to the same method used for deposit. If this is not feasible, an alternative method may be offered, subject to regulatory and anti-money laundering requirements.
- Limits and processing times: We may impose minimum and maximum withdrawal limits per transaction, day, week or month. Indicative processing times will be provided on the Site, but actual times may depend on the payment provider and any additional checks required.
- Pending and reversal: While a withdrawal is in "pending" status, and if permitted by the Site's functionality, you may be able to cancel it and return funds to your playable balance. Once processed, withdrawals cannot be reversed.
Refunds, Chargebacks and Treatment of Bets and Bonuses
- No routine refunds: Once a deposit has been successfully credited to your Account and used to place bets, it will not normally be refundable. Refunds may be considered only in clearly justified circumstances, such as proven technical errors or unauthorised use, and remain at our sole discretion.
- Chargebacks: If you dispute a card transaction or initiate a chargeback, we may suspend or close your Account, deduct any associated costs, and report the matter to payment providers, credit bureaus and relevant authorities.
- Impact on Bonuses: If a deposit that triggered a Bonus is refunded or reversed, we may cancel the related Bonus and any winnings arising from that Bonus.
- Insolvency and historical operations: Historical references to Genesis Global Limited, including former licences (MGA/B2C/314/2015, UKGC licence 45235, Swedish licence) relate to past operations only. Following insolvency and licence cancellations or suspensions (effective up to 2023), no guarantee is given that any historical balances or claims can be honoured. Any claim in relation to historical Genesis Global operations should be directed to the relevant insolvency practitioner or former regulator, not to spinit-aussie.com.
Limitation of Liability
To the fullest extent permitted by applicable law, the Operator's liability in connection with your use of Spinit Casino via spinit-aussie.com is limited as follows:
Operator's Obligations
- Fairness and integrity: Where we offer active gambling Services, we will use reasonable efforts to ensure that games operate fairly and as described, using certified random number generators or other appropriate mechanisms, and that game rules and payout tables are made available.
- Accuracy of information: We endeavour to ensure that information on the Site (including game rules, promotional terms, RTPs and support details) is accurate and up to date. However, historical regulatory and corporate data (including information about Genesis Global Limited and its licences) is provided solely for informational purposes and may be incomplete or outdated.
- Security: We will employ reasonable technical and organisational measures to protect your data and Account from unauthorised access, consistent with industry practices and any applicable regulatory obligations.
Exclusions of Liability
- Technical failures and interruptions: We are not liable for any loss, damage or inconvenience arising from:
- network outages, internet connectivity problems, or latency;
- hardware or software failures on your device;
- server downtime, maintenance or system upgrades; or
- errors or omissions in third-party software or services beyond our reasonable control.
- Indirection and consequential loss: We are not liable for any indirect, incidental, consequential or special damages, including but not limited to loss of profits, loss of data, or loss of opportunity, arising from or in connection with your use of the Site or Services, even if we have been advised of the possibility of such damages.
- Compliance with local law: You are solely responsible for complying with the laws applicable in your jurisdiction, including the Australian IGA and State/Territory gambling laws. We accept no liability where your use of the Site is unlawful or contrary to any prohibition or enforcement action (e.g., ACMA ISP blocking orders).
Maximum Compensation
- Cap on liability: Without prejudice to any mandatory rights under applicable law, our aggregate liability to you for any claim arising out of or in connection with the Site, the Services, or these Terms (whether in contract, tort, negligence or otherwise) shall not exceed:
- the amount of the relevant bet or wager giving rise to the claim; or
- where the claim does not relate to a specific bet, the lesser of (a) the total amount you have deposited into your Account in the 90 days preceding the event giving rise to the claim, and (b) AUD 1,000.
- No exclusion of non-excludable rights: Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited under Australian Law, including rights under the Australian Consumer Law where applicable.
Intellectual Property Rights
The following provisions govern ownership and use of intellectual property on spinit-aussie.com and within the Spinit Casino brand environment:
- Ownership: All content on the Site, including but not limited to text, graphics, logos, icons, images, audio clips, video content, software, underlying code and compilation thereof, is owned by or licensed to the Operator and is protected by copyright, trade mark and other intellectual property laws.
- Trademarks and branding: The names "Spinit Casino", "Spinit Casino", associated logos and other brand elements displayed on spinit-aussie.com may constitute trade marks or registered trade marks of their respective owners. Any historical references to Genesis Global Limited and its Spinit Casino brand are for identification only and do not imply current affiliation or licensing.
- Limited licence to use the Site: We grant you a limited, non-exclusive, non-transferable and revocable licence to access and use the Site for personal, non-commercial entertainment purposes only, strictly in accordance with these Terms.
- Prohibition of unauthorised use: You must not, without our prior written consent:
- copy, reproduce, modify, adapt, distribute, display, perform, republish, upload, post, transmit or otherwise exploit any content or software from the Site;
- reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of any software used in connection with the Site; or
- use automated systems (such as bots, scrapers, or spiders) to access, collect or index any portion of the Site.
- Third-party content: Some content and software (including games and payment gateways) may be provided by third-party vendors under licence. Your use of such content is subject to these Terms and any additional terms imposed by the relevant third-party providers.
Privacy & Data Protection
Your privacy and the protection of your personal information are important to us.
- Privacy Policy reference: All personal data collected and processed through spinit-aussie.com in connection with Spinit Casino is handled in accordance with our Privacy Policy, which forms an integral part of these Terms. You should review the Privacy Policy carefully to understand how we collect, use, disclose and store your data.
- Compliance: We endeavour to comply with applicable data protection and privacy laws relevant to the jurisdictions in which we lawfully operate. However, historical regulatory references (e.g., Malta Gaming Authority, UK Gambling Commission, Spelinspektionen) concern previous operations of Genesis Global Limited and do not necessarily reflect the current data protection regime of spinit-aussie.com.
- Contact for privacy matters: If you have questions about our handling of your personal information, you may contact us at [email protected].
Changes to Terms
We may revise and update these Terms from time to time, including to reflect legal, regulatory or operational changes affecting Spinit Casino or the Site.
Notification of Changes
- Methods of notice: When material changes are made, we will use one or more of the following methods to inform you:
- posting the updated Terms on the Site with a new "effective date";
- displaying a prominent notice or banner on the Site upon your next login; and/or
- sending an email to the address registered in your Account, where available.
- Review obligation: It is your responsibility to periodically review the Terms and any notices of change. Continued use of the Site or Services after changes take effect constitutes your acceptance of the revised Terms.
Right to Discontinue Use
- If you disagree with changes: If you do not agree with any amendment to these Terms, you must immediately stop using the Site and, where applicable, close your Account in accordance with the Termination & Suspension section.
- Outstanding obligations: Any changes to the Terms will not affect any rights or obligations that have already accrued up to the date of the change (for example, valid winnings or pending withdrawals), subject always to applicable law and any regulatory or insolvency-related constraints described in these Terms.
Termination & Suspension
This section sets out the circumstances and procedures under which your access to Spinit Casino via spinit-aussie.com may be suspended or terminated.
Grounds for Suspension or Termination by the Operator
- Breach of Terms: We may suspend or close your Account if you breach these Terms or any applicable game or Bonus rules.
- Illegal or prohibited use: If we reasonably believe that you are using the Site from a Prohibited Jurisdiction (including Australia where the IGA restricts the provision of interactive gambling services) or for any unlawful purpose, we may restrict access, void bets, or terminate your Account.
- Fraud and security concerns: We may suspend or terminate your Account if we suspect fraud, money laundering, collusion, misuse of payment methods, chargebacks, or any security compromise.
- Regulatory or insolvency events: If regulatory authorities (such as ACMA, MGA, UKGC, Spelinspektionen or any successor bodies) impose restrictions, blocking orders or other enforcement actions affecting the Site or related infrastructure, or if insolvency or similar events impact our ability to provide Services, we may suspend or permanently cease offering the Services without prior notice where required by law or circumstances.
Closure by the User
- Voluntary closure: You may request closure of your Account at any time by contacting customer support at [email protected]. We may require verification of your identity before processing the request.
- Self-exclusion: Where available and legally applicable, you may request self-exclusion for a defined period or permanently. During self-exclusion, you must not attempt to open new Accounts or circumvent the exclusion.
Effect of Termination or Suspension
- Access to funds: Upon lawful closure of your Account, and subject to any ongoing investigation, regulatory restriction, Bonus terms, or insolvency constraints, any remaining real-money balance may be returned to you via a suitable payment method. Unused Bonuses and associated winnings may be voided in accordance with Bonus Terms.
- Ongoing investigations: If termination or suspension is due to suspected breach, fraud or illegal activity, we may withhold payouts and retain funds as required by law, pending conclusion of our investigation and any regulatory or law enforcement proceedings.
- Historical Genesis Global operations: Any termination or closure relating to historical Spinit Casino operations under Genesis Global Limited is governed by the insolvency or regulatory framework relevant to that company and its former licences. spinit-aussie.com does not accept responsibility for unresolved claims arising from those past operations.
Governing Law & Jurisdiction
The legal framework governing these Terms and any disputes depends on the lawful scope of our operations and your location.
- Governing law: To the extent that our Services are lawfully offered to you and no mandatory local law requires otherwise, these Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of the jurisdiction in which the Operator is legally established and licensed to provide such Services. Where the Site is accessed from Australia and interactive gambling services are restricted under the IGA, these Terms are provided primarily for informational purposes, and nothing herein is intended to exclude the application of mandatory Australian Law to the extent it applies.
- Australian-specific note: The Australian Communications and Media Authority (ACMA) may request blocking of unlicensed offshore gambling websites under the IGA. If you are in Australia, you should be aware that access to spinit-aussie.com may be, or may become, restricted pursuant to ACMA enforcement actions.
- Dispute resolution: In the event of a dispute, you should first contact customer support at [email protected]. We will seek to resolve the matter informally. If a resolution cannot be reached, the dispute may be referred to the competent courts of the Operator's jurisdiction, unless mandatory consumer protection laws in your country of residence (including Australia) specify otherwise.
- Arbitration or alternative dispute resolution: Where permitted by law and agreed by both parties, disputes may be referred to arbitration or an alternative dispute resolution (ADR) body. Any such procedure will not limit your statutory rights under applicable law.
Contact Information
If you have any questions, complaints or legal queries in relation to Spinit Casino or the Site spinit-aussie.com, you may contact us using the details below:
- Website: https://spinit-aussie.com
- Customer Support Email: [email protected]
- General Enquiries Email: [email protected]
- Press Enquiries (non-critical): [email protected]
- Human Resources (non-critical): [email protected]
Historical registered office information for Genesis Global Limited (former operator of the Spinit Casino brand) is as follows and is provided for background only:
- Historical Legal Address: 28, GB Buildings, Level 3, Watar Street, Ta' Xbiex, XBX 1301, Malta (Malta Registration C65325; licence MGA/B2C/314/2015, cancelled 16 January 2023 due to insolvency).
Historical regulator resources (which may now be time-barred or inapplicable) include:
- https://mga.org.mt/licensee-hub/ - Malta Gaming Authority licence registry (historical reference only).
- https://mga.org.mt/player-hub/lodge-a-complaint/ - historical MGA player complaint form for Genesis Global Limited (likely time-barred for most claims as at 2026).
All enquiries specifically regarding current use of spinit-aussie.com and the Spinit Casino brand should be directed to the contact details listed for the Site above.